FINDING
Condition, source, evidence, boundary.
GUIDED REMEDIATION
Move from a cited finding to work the MSP can validate and own.
SCOUTz keeps diagnosis, guidance, delivery, and verification distinct. It can explain and organize the path; it does not make automatic tenant changes or replace technician judgment.
EVIDENCE · INSIGHT · PROOF
Every finding comes with what it means, what to do and how to verify it.
01
Find
Keep the dated observation and source.
02
Explain
Separate the finding from its possible consequence.
03
Plan
Assign an owner, prerequisites and estimated effort.
04
Price
Your hourly rate in Settings × LOE in hours.
05
Verify
Reassess against the baseline; record what changed.
EVIDENCE · INSIGHT · PROOF
$279 a month. One real Microsoft 365 review found up to $135.8K of work.
01
Workspace
List price: $279/month; current terms are on Pricing.
02
Full sample plan
every finding mapped to a task · 4 phases · 253.5–805 h
03
Your rate
The MSP’s configured hourly rate—not a fixed sample rate.
04
Estimate
Hourly rate × LOE. An effort range gives a price range at that rate.
FINDING → WORK → VERIFY
A finding should lead somewhere.
The handoff is a feature. SCOUTz prepares the evidence and work context; the operational stack executes; SCOUTz returns only where a supported source can verify change.
INVESTIGATE
Questions and environment context.
FIX GUIDE
Cautions, prerequisites, rollout, rollback.
WORK PLAN
Owner, sequence, effort, dependencies.
HANDOFF
PSA, RMM, Microsoft, EDR, backup, SOC.
WORK
The MSP performs the authorized change.
VERIFY
Rescan or appropriate validation.
REAL APP CAPTURE · CLIENT DETAILS REMOVED
EVIDENCE · INSIGHT · PROOF
Every finding comes with what it means, what to do and how to verify it.
01
Find
Keep the dated observation and source.
02
Explain
Separate the finding from its possible consequence.
03
Plan
Assign an owner, prerequisites and estimated effort.
04
Price
Your hourly rate in Settings × LOE in hours.
05
Verify
Reassess against the baseline; record what changed.
Lead → call → appointment → generic discovery → PDF → proposal → “just checking in”
Company → prospect intelligence → Domain evidence → conversation → consent → Cloud evidence → plan → decision
Analyze
Review the finding, source, evidence, boundary, and affected context.
Explain
Translate the technical condition into a business-relevant reason for attention.
Guide
Use validation steps, cautions, prerequisites, and rollback context.
Plan
Assign the MSP owner, sequence, effort, dependencies, and delivery path.
Verify
Rescan what SCOUTz can observe and record what changed or remains open.
REAL APP CAPTURE · CLIENT DETAILS REMOVED
REAL APP CAPTURE · CLIENT DETAILS REMOVED
Guidance is not authorization.
The MSP validates the environment, agrees on scope with the client, follows appropriate change control, chooses the rollback path, performs the work, and determines whether a rescan is sufficient evidence of completion.
Your next prospect meeting is already on the calendar.
Bring dated evidence, clear limits, and useful questions.